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Messagency AI Assistant

Your customers get answered 24/7. You get more bookings.

An AI assistant that replies on WhatsApp and Instagram, books appointments, and answers questions in any language, day and night. No missed message, no lost customer.

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AI

Messagency AI

Online

Hi there! 😊 Could I book an appointment for tomorrow?
Of course, I'd love to help! 💛 Tomorrow I have 10:00, 14:00 or 16:30 free. Which suits you best?
14:00 would be perfect!
All set! ✨ You're booked for tomorrow at 14:00. Can't wait to see you, have a lovely day! 🌸
Response Time
~3s Average AI response
24/7
Always replying
Any
Language, auto-detected
WA + IG
WhatsApp & Instagram
Seconds
Average reply time

Your customers don't want a menu. They want it handled.

Most automations wait for the right keyword and reply with a list of options. The Messagency AI assistant understands what was actually asked, answers it, books the appointment, and knows exactly when to bring in a human.

The cost of silence

Every unanswered message is a customer walking to your competitor.

Answering it all yourself

What it costs you
  • Nights, weekends and lunch breaks go unanswered
  • A slow reply loses the booking to whoever answered first
With Messagency
Replies in seconds, day and night, so no lead ever slips away.
Most common

A wall of menu options

What it costs you
  • One unexpected word and the customer hits a dead end
  • People ask for a human on the very first reply
With Messagency
Understands the real question and books it, with no dead ends.

Hiring your way out

What it costs you
  • Costs climb with every new conversation
  • Still nobody online at 2am
With Messagency
Scales to any volume, in any language, with zero new hires.

The AI assistant covers all three, instantly, in any language, around the clock.

Capabilities

What it does, in practice

Not adjectives, concrete work it handles from the first day.

Answers & qualifies

It reads the real question and replies from your own business information, then asks the right follow-ups.

In practice
  • Answers questions from your services, hours and FAQs
  • Asks the right follow-ups to qualify a lead
  • Never leaves a message on read

Books appointments

It checks real availability and books straight into the calendar, then keeps the appointment on track.

In practice
  • Offers open slots and books into your calendar
  • Sends reminders and handles reschedules
  • Collects deposits and cuts no-shows with timely nudges

Any language, 24/7

It mirrors each customer's own language automatically, with the same quality at 2am as at 2pm.

In practice
  • Replies in the customer's own language automatically
  • Same quality overnight, on weekends and holidays

Clean human handoff

When it hits a limit you defined, it steps aside and brings in your team, with the full story attached.

In practice
  • Escalates the moment it reaches your defined limits
  • Passes full context so your team never asks twice
  • One tap to pause the AI and reply yourself, then resume
Setup

Live in minutes, in control from day one.

No code. You connect, you teach it, you set the rules, you go live.

01

Connect

Link your WhatsApp and Instagram in minutes.

02

Train

Feed it your services, FAQs and hours.

03

Set boundaries

Decide what it answers, what needs a human, and when it's active.

04

Go live & monitor

Turn it on and watch every conversation, result and step.

Control & trust

You stay in control.

The assistant works inside the limits you set, and shows you everything it did.

Your data stays yours

We don't sell it or reuse it. It works only for your business.

Handoff on your terms

You set the limits, the assistant respects them, and hands over to a human when you say so.

Full transparency

See the result, the steps it took, and a timestamped record of every conversation.

Privacy-first

Aligned with GDPR and international data-protection standards, with a signed data-processing agreement.

Works where your customers already are.

WhatsApp
Instagram
Web chat
Calendar
Who it's for

Built for businesses that live on customer messages.

Clinics & dentists

Books appointments, answers hours and insurance questions, reduces no-shows.

Restaurants

Takes reservations, answers menu and allergen questions, handles the rush.

Beauty & wellness

Bookings, deposits, service questions and rebooking reminders.

E-commerce

Answers product and shipping questions from your info, and recovers stalled chats with instant replies.

Real estate

Qualifies leads, schedules viewings, answers listing questions.

Services & studios

Salons, gyms, tutors and repair shops, anywhere bookings run on chat.

Pricing

Simple, transparent pricing

Choose the plan that fits your monthly message volume.

Standard
€99€79 /month
For growing businesses
  • 1,500 AI messages per month
  • WhatsApp, Instagram & website chat
  • Replies in the customer's own language
  • 24/7 AI booking, reschedule & cancel
  • Built-in appointment calendar (assisted import)
  • Voice notes & image understanding
  • Automatic deposits & payment details
  • Appointment & deposit reminders
  • Human takeover anytime
  • Request inbox with one-click add-to-calendar
  • Knowledge base + PDF document sending
  • Customer database built from your chats
  • Analytics dashboard
  • Mobile app with instant push alerts
  • GDPR compliant, EU data hosting
Start 14 days free
Most popular
Pro
€149€129 /month
For high-volume businesses
  • 3,000 AI messages per month
  • Everything in Standard
  • AI self-learning from your own chats
  • On-location / travel-fee quoting
  • Team booking & smart cross-sell
  • Multi-calendar team management (up to 10 calendars)
  • Event & group booking coordination
  • Advanced analytics & data
  • Premium consulting & integration included
  • Priority support & onboarding
Start 14 days free
Enterprise
Custom
For chains, franchises & high-traffic brands
  • Unlimited messages (∞ / custom volume)
  • Dedicated account manager & onboarding
  • Custom integrations, API & SLA
  • Multiple locations & white-label widget
Contact us

Every plan starts with a 14-day free trial, no credit card required. Each plan includes a monthly AI message allowance across WhatsApp, Instagram and website chat.

Campaign prices apply while your subscription continues without interruption and are not a permanent price guarantee. Subscriptions renew automatically at the price in force at renewal; any price change is announced at least 30 days in advance and you can cancel before it takes effect.

Live right now

We run it ourselves.

This isn't a demo we spun up for a pitch. It's a product we build, run and improve every week, it even powers the support chat on this page.

FAQ

Questions, answered.

How fast can we go live?
Days, not months. Connect your channels, add your business info, and you're live.
Is my data safe?
Yes. Your data stays yours, we never sell or reuse it, and handling is aligned with GDPR and international data-protection standards, with a signed data-processing agreement.
What if it doesn't know an answer?
It hands off to a human with the full context of the conversation, so your team never has to ask twice.
Which languages does it speak?
Every language the customer writes in, detected automatically. It replies in each customer's own language, no setup needed.
How is it priced?
Simple monthly plans based on message volume, each with a 14-day free trial. See the pricing above, or talk to us for Enterprise.

See it answer your customers today.

Start free in minutes. Leave your email or phone and we'll be in touch, or download the app for iPhone and Android.

Office Address

Messagency
Porto, Portugal

Leave at least your email or phone so we can reply.

Pricing Start free trial