Your customers get answered 24/7. You get more bookings.
An AI assistant that replies on WhatsApp and Instagram, books appointments, and answers questions in any language, day and night. No missed message, no lost customer.
Your customers don't want a menu. They want it handled.
Most automations wait for the right keyword and reply with a list of options. The Messagency AI assistant understands what was actually asked, answers it, books the appointment, and knows exactly when to bring in a human.
Every unanswered message is a customer walking to your competitor.
Answering it all yourself
- ✕Nights, weekends and lunch breaks go unanswered
- ✕A slow reply loses the booking to whoever answered first
A wall of menu options
- ✕One unexpected word and the customer hits a dead end
- ✕People ask for a human on the very first reply
Hiring your way out
- ✕Costs climb with every new conversation
- ✕Still nobody online at 2am
The AI assistant covers all three, instantly, in any language, around the clock.
What it does, in practice
Not adjectives, concrete work it handles from the first day.
Answers & qualifies
It reads the real question and replies from your own business information, then asks the right follow-ups.
- ✓Answers questions from your services, hours and FAQs
- ✓Asks the right follow-ups to qualify a lead
- ✓Never leaves a message on read
Books appointments
It checks real availability and books straight into the calendar, then keeps the appointment on track.
- ✓Offers open slots and books into your calendar
- ✓Sends reminders and handles reschedules
- ✓Collects deposits and cuts no-shows with timely nudges
Any language, 24/7
It mirrors each customer's own language automatically, with the same quality at 2am as at 2pm.
- ✓Replies in the customer's own language automatically
- ✓Same quality overnight, on weekends and holidays
Clean human handoff
When it hits a limit you defined, it steps aside and brings in your team, with the full story attached.
- ✓Escalates the moment it reaches your defined limits
- ✓Passes full context so your team never asks twice
- ✓One tap to pause the AI and reply yourself, then resume
Live in minutes, in control from day one.
No code. You connect, you teach it, you set the rules, you go live.
Connect
Link your WhatsApp and Instagram in minutes.
Train
Feed it your services, FAQs and hours.
Set boundaries
Decide what it answers, what needs a human, and when it's active.
Go live & monitor
Turn it on and watch every conversation, result and step.
You stay in control.
The assistant works inside the limits you set, and shows you everything it did.
Your data stays yours
We don't sell it or reuse it. It works only for your business.
Handoff on your terms
You set the limits, the assistant respects them, and hands over to a human when you say so.
Full transparency
See the result, the steps it took, and a timestamped record of every conversation.
Privacy-first
Aligned with GDPR and international data-protection standards, with a signed data-processing agreement.
Works where your customers already are.
Built for businesses that live on customer messages.
Books appointments, answers hours and insurance questions, reduces no-shows.
Takes reservations, answers menu and allergen questions, handles the rush.
Bookings, deposits, service questions and rebooking reminders.
Answers product and shipping questions from your info, and recovers stalled chats with instant replies.
Qualifies leads, schedules viewings, answers listing questions.
Salons, gyms, tutors and repair shops, anywhere bookings run on chat.
Simple, transparent pricing
Choose the plan that fits your monthly message volume.
- ✓1,500 AI messages per month
- ✓WhatsApp, Instagram & website chat
- ✓Replies in the customer's own language
- ✓24/7 AI booking, reschedule & cancel
- ✓Built-in appointment calendar (assisted import)
- ✓Voice notes & image understanding
- ✓Automatic deposits & payment details
- ✓Appointment & deposit reminders
- ✓Human takeover anytime
- ✓Request inbox with one-click add-to-calendar
- ✓Knowledge base + PDF document sending
- ✓Customer database built from your chats
- ✓Analytics dashboard
- ✓Mobile app with instant push alerts
- ✓GDPR compliant, EU data hosting
- ✓3,000 AI messages per month
- ✓Everything in Standard
- ✓AI self-learning from your own chats
- ✓On-location / travel-fee quoting
- ✓Team booking & smart cross-sell
- ✓Multi-calendar team management (up to 10 calendars)
- ✓Event & group booking coordination
- ✓Advanced analytics & data
- ✓Premium consulting & integration included
- ✓Priority support & onboarding
- ✓Unlimited messages (∞ / custom volume)
- ✓Dedicated account manager & onboarding
- ✓Custom integrations, API & SLA
- ✓Multiple locations & white-label widget
Every plan starts with a 30-day free trial, no credit card required. Each plan includes a monthly AI message allowance across WhatsApp, Instagram and website chat.
Campaign prices apply while your subscription continues without interruption and are not a permanent price guarantee. Subscriptions renew automatically at the price in force at renewal; any price change is announced at least 30 days in advance and you can cancel before it takes effect.
Questions, answered.
How fast can we go live?+
Is my data safe?+
What if it doesn't know an answer?+
Which languages does it speak?+
How is it priced?+
Recommend Messagency, earn revenue.
Earn a share of every subscription you bring in: 15% on monthly plans, 20% on yearly plans. As long as the business keeps paying, your commission keeps coming, with no time limit. Share your link and track your earnings live in the partner panel.
Become a partnerSee it answer your customers today.
Start free in minutes. Leave your email or phone and we'll be in touch, or download the app for iPhone and Android.